What steps can you take to help ensure your safety and good health?
Partnering for Safety
What You Can Do
Our number one goal is to provide you with a safe and high-quality care experience. Our physicians and staff are dedicated to meeting your needs. You can help assure your safety by partnering with your care team in the ways outlined in this brochure.
Did you know that not washing your hands is one of the easiest ways to spread an infection? Our staff members will wash their hands (or use a hand sanitizer) each time before they care for you. Don't be afraid to ask your caregivers if they have washed their hands. Ask your family and visitors to wash their hands as well.
If you've sought care because of a respiratory (breathing) problem, there are some simple steps you can take to keep you and others safe:
Depending on your illness, we may need to protect ourselves and others by not directly touching surfaces or articles that you have touched. This is known as "contact precautions." Staff and visitors may be required to wear protective gowns and gloves. If you are placed on contact precautions, your caregiver will review the specific requirements with you.
Going to Surgery?
If you are here for a surgical or invasive procedure, there are several activities that we undertake to help keep you safe:
Preparing for Discharge
Be sure that you understand your discharge instructions and medication list. Ask for help if you do not. If you are not confident that you can care for yourself after leaving the hospital, a social worker can be asked to see you to assist with your discharge planning needs.
Other Ways to Keep You Safe
Your care team works to provide you with safe care in many ways. Here are some ways in which you can help:
Changes in Condition
Patients and their families are asked to seek help from the nurse or charge nurse right away if they notice a change in the patient's condition.
Reporting a Safety Concern
If at any time you feel that there is an unsafe situation, or you feel that your care is not as safe as it could be, please alert your nurse or your doctor right away.
We would like for our patients and their families to tell us about any concerns about the care we are providing.
If you believe that your caregiver has been unable to address your safety concern to your satisfaction, please ask to speak with the manager or director of the unit or care area. He or she will work with you to promptly address your concerns.
If you still feel that your concern has not been resolved to your satisfaction, please ask to speak with a patient representative who can assist you in reporting your concern to the appropriate agency outside of the hospital.